Facilities Services

• Please fill out a “Key Request” Form (pdf)* and attach it to a work request.
• Facilities Business Operations will verify form is correct, ensures these are the correct keys needed and create a work order
• If the key(s) requested are the only keys the Requester “owns”; once the key(s) is made the Requester will receive an email saying the Work Order was closed and to come pick up the key at Facilities Administration main desk.
• If the Requester “owns” other keys; once the key(s) are made; the Requester will receive an email requesting them to schedule a day for them to come put all of their keys on a key ring.
• The person picking up the keys will need to sign for them and show a University ID.
• Requesters should expect keys within 7 business days if under 20 keys are requested. (14 business days if more keys requested).
• Cost may be incurred. See Cost Chart.

*Please Note:

• All keys will be stamped with a unique identifier
• Requesters will have all of their keys put on a key ring, with a unique identifier
• Requesters will be sent emails if information is needed throughout the key process
• All keys must be assigned to one user and they may not have duplicate keys (except for Super Users)

• Please fill out a “Key Return” Form (pdf) and attach it to a work request
• Facilities Business Operations will verify form is correct and create a work order for tracking/record purposes
• Facilities Locksmiths will verify all keys are returned if Requester is leaving and/or ensure key software is updated
• If keys are missing, they will be considered a lost key.

• Please fill out a “Key Lost” Form (pdf) and attach it to a work request
  • First contact Public Safety to see if keys were returned and to let them know if keys are found
  • Student Residence Hall keys lost should contact DCL. Do not follow these procedures.
• Facilities Business Operations will verify form is correct and create a work order.
• Requester will receive an email with directions depending if a replacement key is needed, the level of key, and if/how many door locks may be changed out.
• Requesters should expect keys within 7 business days if under 20 keys are requested. (14 business days if more keys requested).
• Cost may be incurred. See Cost Chart.

1. New Employee Key Request:
   • If the past employee returned their keys – No Charge
   • If past employee did not return their keys – Considered a lost key
   • If a newly budgeted employee – No Charge
2. New Work/Construction – Initiated by Facilities (evaluated per project)
   • Work initiated by facilities (New doors/cores/Projects) will be given up to 5 keys
     • Each key must be assigned an individual user
     • Additional keys - $10
   • There may be exceptions to large Capital Projects
   • Work generated by the user will be charged Core Changes
3. Additional Key Request: $10 per additional key
   • Additional keys – more than 5 keys from initial cut
   • Duplicate keys will not be issued to a single user (*except super user)
4. Key swap (aka moving offices) – no charge (as long as old keys are returned)

1. Broken Key Replacement (if broken key returned):  $10
   • Broken Keys not returned will be considered a lost key
2. Lost/Stolen Key
   • Resident Hall Master - $300.00
   • Mechanical Room Master 3XM - $200.00
   • All Buildings G11 and Shabbat Keys - $200.00
   • Interior Master Building Keys - $100.00
   • Individual Office Keys - $50.00
   • Individual Resident Hall Room Keys - $50.00
   • Facilities Vehicle Keys - $400.00
   • All Other Keys - $50.00

*Keys on a key ring will be charged at the maximum price of $300.

Core Changes

• Swapping cores (no new cores) - only labor cost will be charged
• New cores - $50 per door plus labor (up to 5 keys…with names)